Operations & Management

Once we have built an IT service, how do we ensure it's doing it's job? What systems, processes and skills are necessary to diagnose and repair issues, plan for capacity upgrades and so on.

How a service will be maintained and monitored is as important as the solution itself. We bring many years of experience with designing and operating network management systems to a project. We can assist with selecting the right management tools and indeed clients' network management capability and requirements will be accounted for early on in the design process. We are also happy to engaged to solve network management problems and improve service management. See our NMS page for more information.

KEY AREAS:

  • 24/7 operations experience
  • Expertise in Network Management Systems (NMS) operations and design
  • Advanced troubleshooting skills, including TCP/IP debugging